The HFS Top 10 Healthcare Sector Service Providers report examines the role service providers play in the dynamic global healthcare industry. HFS assessed and rated the healthcare-specific service capabilities of 18 service providers across a defined series of innovation, execution, and voice of the customer criteria.
The assessment in the report is based on services for healthcare payers and providers across the globe. It does not include life sciences (pharma, biotech, and med-tech) in scope.
This report also includes detailed profiles of each service provider, outlining their overall and sub-category rankings, provider facts, and detailed strength and development opportunities.
The report specifically focuses on industry-specific capabilities for the healthcare sector (payers and providers). It does not focus on horizontal IT or BPS services such as application management or finance and accounting outsourcing, which may be delivered to healthcare clients.