The leading B2B event for the automotive distribution industry
Automotive Dealer Day is the meeting hub for all players in the automotive distribution industry: dealers, carmakers and providers. A 3-day event to open your mind to new challenges and opportunities and become an explorer in a deeply changing business.
With the right organization and the application of simple but fundamental rules, Automotive Dealer Day will return on September 14th-15th-16th, 2021 to be the strategic meeting point for the entire automotive B2B community.
NTT DATA at Automotive Dealer Day 2021
On the way to a connected future, people and thus customers are moving in a digital cosmos. There, they are used to digital goods and services being quickly available and easy to use - if possible via self-service.
Automotive distribution is no exception: Dealers need to meet customers in digital channels and offer digital services if they are not to become extinct. It's now or never: transform your customer experience or die!
Get to know NTT DATA at the Automotive Dealer Day at our booth and in our workshop and learn how an integrated experience can keep customers loyal to your dealership. We're bringing three of our asset-based solutions developed specifically for car dealerships:
Driver.Centric: The comprehensive solution for the digital customer approach in car retailing
Digital transformation, online sales and increasing competition: the car sales is in a state of upheaval and a first-class customer experience is a must. The key is to establish a unified customer view and use this data in digital channels to target, manage campaigns, acquire new customers and increase customer loyalty. With Driver.Centric, we offer you a world-leading and DSGVO-compliant solution for digital customer management.
FollowX: Software/App suite for automotive dealer & customer
FollowX enables the entire car service process to be completely digitized, from consultation to vehicle return. The solution's features include vehicle and key localization, service and repair status tracking via smartphone, digital service consultation and a customer communication chat. This reduces unproductive search efforts of service personnel and increases customer satisfaction by reducing service time.
NXT Mobility Charge: Charging station management system for new services and business models for e-vehicles
NXT Mobility Charge is the pioneering technology and transaction platform for charging point management that enables car dealerships to develop new services and business models around electric cars. Modularity, integrability and independence from complex protocols make for an outstanding end customer experience.